Terms and Conditions

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Welcome to elevateDropshipping (“we,” “us,” “our”). These Terms and Conditions govern your use of our services, including the design, development, and support of eCommerce websites provided virtually. By using our services, you agree to these terms. If you do not agree, please refrain from using our services.

1. Services Provided

We offer the following services but not limited to:

• Website design and development
• E-Commerce platform setup
• Support
• Consultation and training

2. Client Responsibilities

• You must provide accurate and complete information necessary for us to deliver our services.
• You are responsible for obtaining any necessary licenses or permissions for content you provide.
• You agree to review and approve deliverables in a timely manner to facilitate the project schedule.

3. Payment Terms

• Payment is due upon receipt of the invoice unless otherwise agreed upon.
• All payments are non-refundable unless otherwise stated in writing.
• Late payments may incur additional fees.

4. Intellectual Property

• Upon full payment, you will own the final deliverables created by us.
• We retain the right to use any designs or concepts for promotional purposes unless otherwise agreed in writing.
• You warrant that any materials you provide do not infringe on the intellectual property rights of any third party.

5. Confidentiality

• Both parties agree to keep confidential information private and not disclose it to any third party without consent.
• This obligation continues indefinitely, even after the termination of our business relationship.

6. Satisfaction Guarantee

At elevateDropshipping, we offer a 100% Satisfaction Guarantee on all our packages. If for any reason you are not completely satisfied with your purchase, simply contact us within 14 days of your initial purchase. We will issue a full refund, provided that full ownership of the website is transferred back to us.

Our money-back guarantee reflects our commitment to your satisfaction and peace of mind. We are dedicated to providing exceptional service and support every step of the way.

7. Return and Refund Policy

• Terms of Return: You may initiate a return within 14 days of your initial purchase.
• State of Return: Website ownership must be transferred back in its original state.
• Reason for Return: Acceptable reasons for returns include not being satisfied with the service provided, given we have not met your expectations outlined in our packages.
• Process for Return: To initiate a return, please contact our customer service at support@elevatedropshipping.com. Provide your order details and reason for the return.
• Process of Refund: Refunds will be processed within 14 business days of receiving the returned item. Refunds will be issued to the original payment method.

8. Limitation of Liability

• Our liability for any damages arising from our services is limited to the amount paid by you for the specific service in question.
• We are not liable for indirect, incidental, or consequential damages.

9. Termination

• Either party may terminate the agreement with written notice if the other party breaches any material term and fails to cure the breach within 14 days.
• Upon termination, you are responsible for payment for all work completed up to the date of termination.

10. Governing Law

These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes will be resolved in the courts of Victoria, Australia.

11. Amendments

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

• Email: support@elevatedropshipping.com

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Provide your order details and reason for the return.

• Process of Refund: Refunds will be processed within 14 business days of receiving the returned item. Refunds will be issued to the original payment method.

8. Limitation of Liability

• Our liability for any damages arising from our services is limited to the amount paid by you for the specific service in question.
• We are not liable for indirect, incidental, or consequential damages.

9. Termination

• Either party may terminate the agreement with written notice if the other party breaches any material term and fails to cure the breach within 14 days.
• Upon termination, you are responsible for payment for all work completed up to the date of termination.

10. Governing Law

These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes will be resolved in the courts of Victoria, Australia.

11. Amendments

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

• Email: support@elevatedropshipping.com

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.