Frequently Asked Questions

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We offer a range of services including website design and development, eCommerce platform setup, maintenance and support, and consultation and training tailored specifically for dropshipping businesses.

At elevateDropshipping, we provide a 100% Satisfaction Guarantee. If you're not completely satisfied with our services within 14 days of your purchase, you can request a full refund, provided that full ownership of the website is transferred back to us.

To initiate a return, contact our customer service at support@elevatedropshipping.com 

Please include your order details and reason for the return. You can initiate a return within 14 days of your purchase.

Refunds will be processed within 14 business days of receiving the returned item, and will be issued to the original payment method. Website and ownership of the website must be returned back in original condition. 

No prior experience is necessary! We offer consultation and training services to guide you through the process of setting up and running your eCommerce business.

You can reach out to us at any time via email at support@elevatedropshipping.com  or book an standard virtual appointment. We’re here to support you throughout the project.

\Yes, we welcome your feedback and input! However, major changes may affect the project timeline and costs. We’ll discuss any changes and agree on how to proceed.

We accept various payment methods, including credit/debit cards and online payment platforms. Please check at checkout for available options.

We offer a Split Payment Option which will allow you to divide your total payment into two or more manageable payments. You can contact our customer support team by emailing support@elevatedropshipping.com  to discuss a payment plan. 

You can contact our customer support team by emailing support@elevatedropshipping.com 

We aim to respond to all inquiries within 1-2 business days.